In today's fast-paced distribution landscape, businesses face mounting pressure to streamline operations, reduce costs, and deliver an exceptional customer experience—all under the constant gaze of supply chain volatility. Epicor Prophet 21 stands out by offering a robust, distribution-specific ERP built on a modern, cloud-enabled technology stack that delivers scalability, visibility, and extensibility.
But leveraging such a powerful tool effectively requires expertise. That's where ProphetForce steps in—providing strategic implementation, customization, and continuous support to ensure Prophet 21 truly transforms your operations.
Epicor Prophet 21 is built using modern technologies—including HTML5, Angular, .NET, and Microsoft SQL Server—ensuring agility, adaptability, and scalability without costly system overhauls. Whether deployed in the cloud or on-premises, this architecture provides reliability and real-time data access to power operations across warehouses, field teams, and distribution endpoints.
A key strength of Prophet 21 is its extensibility—with DynaChange™ providing configurable UI customizations (screen, menu, tab, pop-ups, portals, navigation, ribbon metrics) tailored to specific roles. The SDK and business rules enable deeper, code-safe personalization and integration without compromising future upgrades.
Prophet 21 powered by Microsoft Azure not only lowers total cost of ownership (TCO) but also enhances data security and remote accessibility from browsers, tablets, and mobile devices.
The latest Prophet 21 release includes AI-driven features such as Prism (generative AI for insights) and Grow AI Item Advisor (real-time item suggestions to boost cross-sell and increase revenue).
Unlike generic ERPs, Prophet 21 is purpose-built for distribution needs: multi-warehouse inventory, contract pricing, vendor rebates, lot/serial/expiration tracking, and more—all ready to use from the start.
ProphetForce accelerates implementation by aligning Prophet 21 with your existing workflows and optimizing configuration—not reinventing the wheel—resulting in faster ROI.
Prophet 21 excels at unifying supply chain (ordering, procurement, inventory, warehouse management) with financials and reporting.
ProphetForce ensures seamless integration across these modules, tailoring dashboards and workflows to support smarter decision-making, and acting as an embedded extension of your team.
Using DynaChange and SDK, ProphetForce crafts custom interfaces, portals, and automation that align with your operations—without compromising future upgrades.
Prophet 21's latest AI features accelerate decision-making and upselling. ProphetForce can deploy, tune, and train your teams to use Prism and Grow AI to drive bottom-line impact.
Getting value from Prophet 21 isn't a one-and-done exercise. Ongoing training (through Epicor University) and support—like Knowledge on Demand (in-app answers) and EpicCare—are vital.
ProphetForce ensures your team levels up continuously through training, best practice sharing, and proactive support to maximize adoption and value.
Warehouse Bottleneck: Use Prophet 21's WMS with handheld devices for real-time picking. ProphetForce configures efficiency-driven workflows and dashboards to eliminate mis-picks and delays.
Order Volume Surge: Leverage AI-enabled Grow AI to recommend related items during order entry—a revenue boost surfaced by ProphetForce's AI tuning.
Regulatory Changes & Margin Protection: Recent updates include landed cost enhancements, audit traceability, and tariff management. ProphetForce guides you through policy configuration and ensures you preserve margins while staying compliant.
Mobile & Remote Operations: Prophet 21's browser app lets teams work anywhere. ProphetForce builds intuitive, role-based interfaces tailored to field or counter staff—no VPN needed.
| Value Stream | Prophet 21 Capabilities | ProphetForce Value-Add |
|---|---|---|
| Faster ROI | Ready-built modules for distribution | Rapid implementation, tailored to your business |
| Operational Efficiency | WMS, supply chain, financial automation | Workflow optimization and interface personalization |
| Scalability & Future-Proofing | Cloud-based, modular, AI-ready | Ongoing development, maintenance, AI tuning |
| User Adoption | Training and support tools | Custom training, best practices, user support |
| Strategic Insights | Real-time dashboards, reporting, Prism AI | Dashboard build, data-driven decision support |
Epicor Prophet 21 technology provides distributors with a modern, risk-mitigated ERP foundation, loaded with cloud, extensibility, AI, and integration capabilities. ProphetForce takes this powerful platform and transforms it into a true competitive advantage—delivering rapid implementation, personalization, training, AI activation, and continuous improvement.
Ready to unlock the full potential of Prophet 21 for your distribution business? Contact ProphetForce today to discover how we can accelerate your transformation journey and help you thrive in a fast-changing environment.
Learn more about our Prophet 21 implementation services and schedule your consultation at www.prophetforce.com